We offer a variety of ways for you to share your experiences, influence decisions, and help shape housing services in Oxford.
Whether you want to join a specific project group, attend a one-off event, or give feedback online, there’s an opportunity to suit you.
Our resident groups and projects
All of our involvement opportunities support the principles of Transparency, Influence and Accountability, meaning you’ll have access to clear information, real opportunities to shape services, and regular updates on how your input is influencing our thinking and decision making.
Current projects include:
Policy Review Group 1
Residents worked with us to recommend changes to key Property Services policies, including Damp and Mould, Fire Safety and Asbestos to make sure they reflect residents’ needs and priorities.
See the Resident Policy Review Group 1 - Terms of Reference.
See Resident Policy Review Group 1 recommendations.
Status: Completed and will report back soon.
Policy Review Group 2
Following the success of Policy Review Group 1, residents will now be helping to review all Housing Revenue Accounts (HRA) policies, to make sure they reflect what matters most to residents.
See the Resident Policy Review Group 2 - Terms of Reference.
Status: In progress and will report back soon.
Resident Involvement Co-design Group
Residents joined us to design a new approach to involvement and engagement so more residents can have their say in ways that work for them.
See the Resident Involvement Co-design Group - Terms of Reference.
See Resident Involvement Co-design Group recommendations.
Status: In progress and will report back soon.
Anti-social Behaviour Policy and Service Standards Review project
Residents are involved in changes to our Anti-Social Behaviour policy and service standards, helping us balance community safety with fair and proportionate action.
See the Anti-social Behaviour Policy and Service Standards Review Group - Terms of Reference.
See the Anti-social Behaviour Policy and Service Standards Review Group recommendations.
Status: In progress and will report back soon.
Residents' Building Safety and Compliance Group
This group of Residents are monitoring our performance on building safety, compliance, and resident communications.
See the Residents' Building Safety and Compliance Group - Terms of Reference.
Status: In progress and will report back soon.
Tenancy Policy and Strategy Review Group
Residents joined us to review the amendments and updates to the refreshed tenancy policy and tenancy strategy requirements.
See the Tenancy Policy and Strategy Review Group recommendations.
Status: Complete and will report back soon.
Leaseholder Policy Review Group
Residents (leaseholders and shared owners) have been invited to comment of the Leaseholder Policy and will be meeting twice in February 2026
See the Leaseholder Policy Review Group - Terms of Reference.
Status: In progress
Furnished Tenancy Brochure Co-design Group
Residents were involved in reviewing our existing brochure, sharing ideas to make the content clearer, more accessible, and more user-friendly.
See the Furnished Tenancy Brochure Co-design Group recommendations.
Status: Completed
Additionally, a website is being designed by our external providers to allow the choices and orders to be raised online. This should be online in spring 2026. A review of the contract, the brochure and additional feedback will be taking place in June 2026, 6 months into the contract.
