We carry out regular website maintenance to ensure we continue to provide you with the best possible service and to keep the website secure.
When planned maintenance may cause temporary disruption to the main website (www.oxford.gov.uk) or a third-party system, the details are added to this page.
Temporary disruption: Planning, Regulation and Licensing Services
We will be carrying out a series of essential system upgrades to improve the performance, security, and reliability of our Planning, Building Control, Licensing, and mapping systems.
During these upgrades, some of our online services will be temporarily unavailable.
Systems affected
- Planning, Building Control, and Licensing Public Access system (Idox)
- Local Land Charges Portal (Idox)
Dates and times
Downtime will generally occur between 8am and 5pm on the follwoing dates, although some services may take longer to fully restore:
- Monday 13 July 2026
- Monday 27 July to Tuesday 28 July 2026
- Monday 17 August to Tuesday 18 August 2026
- Friday 4 September 2026
What this means for you
- Public Access pages may be unavailable
- Planning applications, documents, and comments may not be accessible
- Mapping services may not work
- Local Land Charges services may be unavailable
Services affected
- Planning
- Building Control
- Licensing
- Land Charges
- Environmental Health
- Houses in Multiple Occupation (HMO)
- Public Access
- Mapping services
What you can still do
Submit applications online (they will queue and be processed after systems are restored):
- Planning Portal
- Apply for Building regulations approval
- Apply for Street Naming and Numbering
- Report an Environmental problem
- Submit an online Taxi application
- HMO online application
- Report a breach of planning control
Contact
Our teams remain available via email and phone, but officers won’t be able access or process applications until systems are restored.
We apologise for any inconvenience caused.
Page last updated: Thursday 25 June 2026
