We carry out regular website maintenance to ensure we continue to provide you with the best possible service and to keep the website secure.
When planned maintenance may cause temporary disruption to the main website (www.oxford.gov.uk) or a third-party system, the details are added to this page.
Temporary disruption: Planning, Regulation and Licensing Services
- Systems affected:
- Planning, Building Control, and Licensing Public Access system (Idox)
- Local Land Charges Portal (Idox)
- Date: Between 8am on Wednesday 14 January 2026 and 6pm on Thursday 22 January 2026
- Description: System downtime due to essential maintenance and system upgrade
- What to expect: During this time, you will be unable to access our Public Access system for Planning, Building Control and Licensing, and our Local Land Charges request portal
Impact
- Public Access system for Planning, Building Control, and Licensing will be unavailable
- Local Land Charges request portal will be unavailable
- Applications for affected services will not be processed during this period; expect delays
- Formal consultation periods for planning applications impacted by the downtime will be extended
Services affected
- Planning Services
- Land Charges Searches
- Street Naming and Numbering
- Building Control
- Environmental Health
- HMO applications
- Licensing
What you can still do
You will still be able to submit applications online (they will queue and be processed after systems are restored):
- Planning Portal
- Apply for Building regulations approval
- Apply for Street Naming and Numbering
- Report an Environmental problem
- Submit an online Taxi application
- HMO online application
- Report a breach of planning control
Contact
Our teams remain available via email and phone, but officers won’t be able access or process applications until systems are restored.
We apologise for any inconvenience caused.
Page last updated: Tuesday 16 December 2025
