Contact Us


You can report issues, order services, pay for things, and find information quickly and easily on this website. 
See our online services

You can also send us a query using the email contact details at the bottom of many information pages


Main contact number: 01865 249811

Phone lines open 8am to 5pm, Monday to Friday (excluding Bank Holidays).

Telephone contact details are also included at the bottom of many information pages.

In Person

From 31 January 2022 the City Council will be offering residents face to face meetings from the Oxfordshire County Library, Queen Street, Westgate, Oxford, OX1 1DJ.

Opening Hours

We will be open on Mondays, Wednesdays and Fridays from 10am to 3pm, only. We advise customers to book an appointment by phoning 01865 249811.

We want to encourage customers to use online services where they can, through the Council's website, where they can talk to officers through the webchat service. Video calls from home are also available by phoning the Customer Contact Centre on 01865 249811.

See all our offices

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