The average call volumes chart shows when the phone lines for our customer contact centre are busiest, this is usually a Monday

Table showing average Contact Centre call volume by day of the week
Day Average call volume
Monday 880
Tuesday 776
Wednesday 757
Thursday 670
Friday 658

How to get in touch

Use online services if you can. These are available 24/7, your request will be logged straight away, processed quicker and you'll help us save money.

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