| FTRG1 |
More carpet colour choices/reduce apparent duplication in colours offered |
Accepted |
Brochure amended |
New Furnished Tenancy brochure is now being used directly with residents |
| FTRG2 |
Where possible, add in room contexts for furniture items |
Accepted |
Brochure amended |
New Furnished Tenancy brochure is now being used directly with residents |
| FTRG3 |
Maintain the cane range and see if stock can be purchased of items that break often until end of product life |
Accepted |
Brochure amended |
New Furnished Tenancy brochure is now being used directly with residents |
| FTRG4 |
Where possible show flooring in a room context |
Accepted |
Brochure amended |
New Furnished Tenancy brochure is now being used directly with residents |
| FTRG5 |
Beds - include divan drawers as an option, with additional cost |
Accepted |
Brochure amended |
New Furnished Tenancy brochure is now being used directly with residents |
| FTRG6 |
Offer both black metal bed frame and white wood bed frome and check risks for the bed posts |
Accepted |
Brochure amended |
New Furnished Tenancy brochure is now being used directly with residents |
| FTRG7 |
Stay with generic affordable white curtains. Made to measure too expensive. Review popularity after 6 months |
Accepted |
Brochure amended |
New Furnished Tenancy brochure is now being used directly with residents plus 6 month contract review in June |
| FTRG8 |
Plan migration for Furnished Homes onto website for choice and accessibility |
Accepted |
Brochure amended |
For March 2026 |
| FTRG9 |
Refresh and update product imagery |
Accepted |
Brochure amended |
New Furnished Tenancy brochure is now being used directly with residents |
| FTRG10 |
Reduce choices per page its too "busy" Decisions made under stress is difficult. Give applicants time to review agree and understand. |
Accepted |
Brochure amended |
New Furnished Tenancy brochure is now being used directly with residents |
