Bulky waste collection service

We offer a chargeable bulky waste collection service to Oxford residents. This page lists items we collect, charges and how to prepare for collection day.

Items we collect include:

• armchairs
• bed bases, headboards, footboards and mattresses
• bicycles
• computers, laptops, screens and monitors
• dishwashers
• fridges and freezers (American-style fridges and freezers can be collected for an additional charge)
• garden furniture (subject to approval based on size and weight)
• lawnmowers (electric)
• metal items (large) such as filing cabinets (additional charge)
• microwaves
• mirrors (glass) (additional charge)
• ovens and hobs
• printers
• sofas (modular and corner sofas that split into pieces are charged per piece)
• storage boxes and crates (plastic) (additional charge)
• tables and chairs (a table with 4 chairs is 5 items)
• televisions
• toughened glass items such as glass coffee tables or glass-fronted fridges (additional charge)
• toys (subject to approval based on size and weight - large plastic toys can be colleced for an additional charge)
• tumble dryers
• vacuum cleaners
• wardrobes
• washing machines

If your item is not listed (or if you want an alternative to using the bulky waste collection service):

• you can take most domestic bulky waste to Redbridge Household Waste Recycling Centre
• search for your item and get suggestions at the Waste Wizard tool at Oxfordshire.gov.uk
• we list examples of items we don't collect at What to do with extra rubbish and waste items we don't collect

Collection charges

Charges are essential to sustain this service but we offer a discount if you receive housing benefit, council tax support, or universal credit with a housing element.

Charges are:

• household furniture: £23.50 per item or £10 per item with the discount
• large electricals and white goods: £34.50 per item or £15 per item with the discount
• items with an additional charge vary

We'll confirm the cost when you book and pay for a collection.

How to book (or cancel) a collection

Booking online is the easiest way to book and pay for a bulky waste collection:

Book a collection online on the OXWaste website

Alternatively, you can book a collection by ringing 01865 249811 (during working hours only). You must list each item to be collected and have your card ready to make payment.

To cancel a collection, email recyclingandwaste@odsgroup.co.uk. You need to give at least 1 working days' notice to get a full or partial refund.

Collection day

We collect bulky items Monday to Friday between 7am and 4.30pm. Your collection dates will be confirmed when you book.

Here's how to prepare for collection day (and avoid a missed collection):

• your items must be available for collection (visible and outside the property) by 7am on the agreed collection date
• we do not collect from inside houses, yards, gardens, sheds or garages
• only leave out the items you've booked a collection for, we won't collect different or additional items
• if the collection is from a terraced property, place items on the pavement no sooner than the night before the booked collection date
• if collection is from flats, place items by the shared bin store (if this isn't possible, speak to the customer service officer when booking)

If you prepared your bulky waste for collection properly but it was missed, you can report this on our Report missed bin collection page.

For more information see Terms and conditions of the Bulky Waste Collection Service

Related content

• Where recycling and waste goes
• What goes in each bin