Request a bulky waste collection

Oxford City Council runs a bulky waste service that provides two free collections of up to three items to each address in Oxford.

The bulky waste service is used for items that cannot be taken away on a normal waste and recycling collection.

This form is to order a collection - we will then contact you back to finalise the collection date. We aim to make collections within 20 working days (please note if booking multiple items, these could be on different dates).

Before booking your collection, have you considered reusing or donating your items? Information and help can be found on Oxford City Council's website.

Temporary changes to fridge and freezer collections

Due to a national issue affecting the processing and recycling of fridges and freezers, we have temporarily paused accepting new bulky waste collection bookings for these items. Booking is due to resume in late September 2026.

Residents are asked to keep hold of their appliance where possible until collection services resume. Alternatively, many retailers offer take-back services when delivering a replacement appliance, while some also provide paid collection services for unwanted fridges and freezers.

Terms and Conditions - Bulky Waste

• If any item/s is/are presented for collection other than those which have been specified, OCC/ODS reserves the right not to collect any such item/s
• If you book a collection and subsequently change your mind, you must notify OCC/ODS to cancel the collection no later than 3 working days prior to the collection date. If we are not notified it will count as one of your free collections
• Item/s for collection must be presented by 6am on the agreed collection day/s (or the night before if safe to do so) from an accessible and clearly visible location, where the pavement meets the public highway (or where your property meets a private road which OCC/ODS has agreed to service). The items must be presented for collection in a safe and considerate manner which does not obstruct or engage the public and must be accessible to the collection crews. The crews will not go onto a property or enter buildings to collect item/s
• If you do not present the item/s at the agreed time/place, or place item/s in an inaccessible location, OCC/ODS will not return to collect the items
• In the event of a missed collection when the item/s were presented correctly you should report this to OCC/ODS on the same day or at the latest the following day. OCC/ODS will endeavour to make the collection as soon as reasonably practicable thereafter.

The full terms and conditions can be viewed on our website www.oxford.gov.uk