We provide a 24/7, 365-day housing repairs service for council housing tenants.

To report a repair, please use our main contact number: 01865 249811.

Note: Our online repair reporting service is currently unavailable.

Before You Start

Self-help: Visit the ODS website for short videos that guide tenants through simple repair jobs they can do themselves.

Right to Buy: After claiming the Right to Buy, we generally won't carry out repairs in your home, except to fulfil statutory obligations.

Your Improvements: Maintenance of any improvements you've made in your property is your responsibility.

Disabilities: If your home has been adapted for your needs due to a disability, please contact us for assistance.

Housing Repair Accounts

Our online housing repair account services are currently not available.

Contact the Housing Repairs Team

Telephone: 01865 249811