Self-help housing repair videos and Repair Handbook
Visit the ODS website to view short videos showing tenants how to complete simple repair jobs themselves and a Tenant's Repair Handbook which provides more information on tenant property maintenance.
We provide a housing repairs service for Council tenants. We operate 24 hours a day, 365 days a year.
To report a repair please contact us on our main contact number: 01865 249811
Our online service is currently unavailable.
Before you start
- Right to buy - once you have claimed the Right to Buy we will not normally repair your home except for our statutory obligation.
- Your improvements - It is your responsibility to maintain any improvements you have carried out yourself.
- Disabilities - If your home has been adapted or altered to better meet your needs due to a disability, please contact us
- Self-help - Check the ODS website to view short videos showing tenants how to complete simple repair jobs themselves.
Housing repair accounts
Our online housing repair accounts are currently unavailable.
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