As part of the Garden Waste Management process, Oxford City Council (‘the Council’, ‘we’) collects and processes personal data relating to our garden waste service and the award of concessions within the scheme.

We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. This statement is in compliance with current requirements of the General Data Protection

These records may include:

  • basic details about you - for example, your name, address, date of birth and nationality
  • unique identifiers (such as your NI number)
  • Your Bank Account Details
  • scanned application forms & dates of any letters of correspondence
  • notes about any relevant circumstances that you have told us
  • your previous or any redirected address

Why we process personal data

We need to process data to take steps at your request prior to entering into a contract with you.

Who has access to data

Your information may be shared with Oxford Direct Services for the purpose of ordering and delivering the Garden Waste Service. For some we may share information with external partners or specialists involved in delivering this service.

How long we keep your information

We will hold your data on file for two years after the end of the application process.

More information

Contact the Data Protection Officer

Address: Corporate Governance Manager
Oxford City Council
Town Hall
St Aldate's
Oxford, OX1 1BX
United Kingdom

Telephone: 01865 249811

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