If you are having difficulty paying your rent or mortgage, contact your landlord or mortgage company as soon as possible to discuss your options.
Private-rented homes
Oxford City Council can offer support and advice to private-rented tenants, including how to report poor conditions and what to do if your landlord threatens to evict you.
- Telephone: 01865 249811
- More information: Guidance for private tenants
Council homes
If you live in one of Oxford City Council’s homes, there is a wide range of support available to you.
- Telephone: 01865 249811
- Request help with your tenancy
- More information: Council Rent
Connection Support
A regional housing support service to help people avoid eviction, and housing-linked issues including domestic abuse, benefits and finding work.
- Telephone: 01865 711267
- More information: Connection Support website.
Mortgages
If you are a homeowner on benefits, you may be eligible for the government’s mortgage payment support and advice.
- More information: Mortgage Support pages on GOV.UK.
Homelessness
If you are at risk of eviction, losing your home or homelessness, contact Oxford City Council urgently for support and advice.
- Telephone: 01865 249811
- More information: Homelessness Support
Council Tax bill
If you are struggling to pay your council tax please get in touch with us, you may be entitled to a council tax discount.
- Telephone: 01865 249811
- More information: Council Tax
