Use this form to ask for help from the Tenancy Sustainment team if you are:

  • an Oxford City Council housing tenant struggling to manage your tenancy
  • a partner social housing organisation referring a tenant to us

To learn more about our Tenancy Sustainment team and how it supports social housing tenants in Oxford see Ask for help from the Tenancy Sustainment team

Please note:

  • this form usually takes tenants about 10 minutes to complete (20 minutes if you're referring someone)
  • the form will time out after 1 hour of no activity and any information you have entered will be lost

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