We are here to help with tenancy concerns such as changing personal or family situations, neighbour disputes, moving and anti-social behaviour.
Landlord Services
Contact Landlord Services about:
- Tenancy Management Officers
- tenancy updates
- welcome visits
- mutual exchange and homeswap
- succession applications
- tenancy changes
- transfer applications
- estate parking scheme
- Right To Buy
Call: 01865 249811
Email: landlordservices@oxford.gov.uk
Housing Needs Team
Contact the Housing Needs Team about:
- accessing support for council tenants
- housing options
- allocations
- Choice Based Lettings
- private renting
- furnished tenancies
- downsizing incentives
- Housing Register
- health and housing
Call: 01865 249811
Email: housingneeds@oxford.gov.uk
Community Safety Team
Contact the Community Safety Team about:
- neighbour nuisance
- community wardens
- Oxford Safer Communities Partnership
- anti-social behaviour
- CCTV
- problems in your community
Call: 01865 252969
Email: saferoxford@oxford.gov.uk
Tenant Involvement
Contact Tenant Involvement about:
- support the Tenant Scrutiny Panel
- form part of the Tower Block Project Team
- carry out housing service consultation
- set up and support tenants/leaseholder groups
- support existing Tenants and Residents Associations (TRA’s)
- support the setup of new Tenants and Residents Association (TRA’s)
- work with tenants/leaseholders to generate Local Offers
- manage the Oxford Garden Revival Programme
- train and run Mystery Shopping initiatives
- support and run training programme for our involved tenants
Call: 01865 252839
Email: tenantinvolvement@oxford.gov.uk
Communities and Neighbourhoods Team
Contact the Communities and Neighbourhoods Team about
- neighbourhood walkabouts
- regeneration projects
- community led planning
- community centres and support
- grant advice and funding
Call: 01865 252791
Email: communities@oxford.gov.uk
Strategy and Enabling Team
Contact the Strategy and Enabling Team about:
- newsletters
- leaflets and handbooks
- website content
- surveys and consultations
- Council's Housing and Homelessness Strategies
- performance management reporting
Call: 01865 252641
Email: strategyandenabling@oxford.gov.uk