We are here to help with tenancy concerns such as changing personal or family situations, neighbour disputes, moving and anti-social behaviour.

Landlord Services

Contact Landlord Services about:

  • Tenancy Management Officers
  • tenancy updates
  • welcome visits
  • mutual exchange and homeswap
  • succession applications
  • tenancy changes
  • transfer applications
  • estate parking scheme
  • Right To Buy

Call: 01865 249811
Email: landlordservices@oxford.gov.uk

Housing Needs Team

Contact the Housing Needs Team about:

  • accessing support for council tenants
  • housing options
  • allocations
  • Choice Based Lettings
  • private renting
  • furnished tenancies
  • downsizing incentives
  • Housing Register
  • health and housing

Call: 01865 249811
Email: housingneeds@oxford.gov.uk

Community Safety Team

Contact the Community Safety Team about:

  • neighbour nuisance
  • community wardens
  • Oxford Safer Communities Partnership
  • anti-social behaviour
  • CCTV
  • problems in your community

Call: 01865 252969
Email: saferoxford@oxford.gov.uk

Tenant Involvement

Contact Tenant Involvement about:

  • support the Tenant Scrutiny Panel
  • form part of the Tower Block Project Team
  • carry out housing service consultation
  • set up and support tenants/leaseholder groups
  • support existing Tenants and Residents Associations (TRA’s)
  • support the setup of new Tenants and Residents Association (TRA’s)
  • work with tenants/leaseholders to generate Local Offers
  • manage the Oxford Garden Revival Programme
  • train and run Mystery Shopping initiatives
  • support and run training programme for our involved tenants

Call: 01865 252839
Email: tenantinvolvement@oxford.gov.uk

Communities and Neighbourhoods Team

Contact the Communities and Neighbourhoods Team about

  • neighbourhood walkabouts
  • regeneration projects
  • community led planning
  • community centres and support
  • grant advice and funding

Call: 01865 252791
Email: communities@oxford.gov.uk

Strategy and Enabling Team

Contact the Strategy and Enabling Team about:

  • newsletters
  • leaflets and handbooks
  • website content
  • surveys and consultations
  • Council's Housing and Homelessness Strategies
  • performance management reporting

Call: 01865 252641
Email: strategyandenabling@oxford.gov.uk

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