We are here to help with tenancy concerns such as changing personal or family situations, neighbour disputes, moving and anti-social behaviour.
Tenancy Management Officers
If you need to get in touch with your Tenancy Management Officer, please ring customer services.
Landlord Services
Contact Landlord Services about:
- estate parking scheme
- mutual exchange and homeswap
- Right To Buy
- succession applications
- tenancy changes
- Tenancy Management Officers
- tenancy updates
- transfer applications
- welcome visits
Telephone: Ring customer services
Email: landlordservices@oxford.gov.uk
Housing Needs Team
Contact the Housing Needs Team about:
- accessing support for council tenants
- allocations
- Choice Based Lettings
- downsizing incentives
- furnished tenancies
- health and housing
- housing options
- Housing Register
- private renting
Telephone: Ring customer services
Email: housingneeds@oxford.gov.uk
Community Safety Team
Contact the Community Safety Team about:
- anti-social behaviour
- CCTV
- community wardens
- neighbour nuisance
- Oxford Safer Communities Partnership
- problems in your community
Telephone: 01865 252969
Email: saferoxford@oxford.gov.uk
Resident Involvement team
Activities of the Resident Involvement team includes:
- support the Tenant Scrutiny Panel
- form part of the Tower Block Project Team
- carry out housing service consultation
- set up and support tenants/leaseholder groups
- support existing Tenants and Residents Associations (TRAs)
- support the setup of new Tenants and Residents Association (TRAs)
- work with tenants/leaseholders to generate Local Offers
- manage the Oxford Garden Revival Programme
- train and run Mystery Shopping initiatives
- support and run training programme for our involved tenants
Telephone: 01865 252839
Email: residentinvolvement@oxford.gov.uk
Communities and Neighbourhoods team
Contact the Communities and Neighbourhoods Team about
- community centres and support
- community led planning
- grant advice and funding
- neighbourhood walkabouts
- regeneration projects
Telephone: 01865 252791
Email: communities@oxford.gov.uk
Strategy and Enabling team
Contact the Strategy and Enabling Team about:
- housing and homelessness strategies
- leaflets and handbooks
- newsletters
- performance management reporting
- surveys and consultations
- website content
Telephone: 01865 252641
Email: strategyandenabling@oxford.gov.uk
