Waste collection can cause difficulty in residential areas due to engine noise or tipping.
Collection timing
Waste collections may take place at different times due to a number of factors, including:
- avoiding traffic congestion and maintaining an efficient bin service
- safety considerations with school schedules
- health and safety considerations
- scheduled road closures and events
- access restrictions, and pedestrian and cyclist safety
- adjustments to help improve air quality
How we reduce noise
We take a number of steps to reduce noise during bin collections, including:
- waste collection vehicles that are compliant with environmental standards
- electric bin lifts on our vehicles
- training for staff
How to make a complaint about waste collection noise
Complaints about Oxford City Council household waste collection noise
If your complaint is about a collection by an Oxford City Council household waste collection vehicle, please contact us via our Comment, compliment or complaint process, making reference to waste and recycling services.
We will make every effort to resolve your complaint, bearing in mind the constraints and factors listed above. However, our priority is to make sure that waste collections take place safely and efficiently.
Complaints about waste collection noise from a commercial building or site
If your complaint is about waste collection from a commercial building or site, we recommend that you contact the company directly in the first instance.
If your complaint is not resolved, please contact us using the details on our Report a noise problem page.
