There will be changes to the opening hours at the City Council’s Customer Service Centre and Telephone Contact Centre, Town Hall, and Museum, over the Christmas and New Year period, 2025.
Town Hall (excluding events)
- 22 December: 9am to 7pm
- 23 December: 9am to 7pm
- 24 December; 9am to 4pm
- 25 to 28 December: Closed
- 29 December: 9am to 5pm
- 30 December: 9am to 5pm
- 31 December: 9am to 4pm
- 1 January: closed
- 2 January: 9am to 5pm
- 3 January: 10am to 5pm
- 4 January: closed
- 5 January: return to normal opening times
Museum of Oxford
- 22 December: 10am to 5pm
- 23 December: 10am to 5pm
- 24 December: 10am, to 3pm
- 25 – 28 December: closed
- 29 December: 10am to 5pm
- 30 December: 10am to 5pm
- 31 December: 10am to 3pm
- 1 January: closed
- 2 January: 10am to 5pm
- 3 January: 10am to 5pm
- 4 January: closed
- 5 January: return to normal opening times
Customer services (face-to-face)
- 22 December: 10am to 3pm
- 23 December: closed
- 24 December: 10am to 1pm
- 25 December to 28 December: closed
- 29 December: 10am to 3pm
- 30 December: closed
- 31 December: 10am to 1pm
- 1 January: closed
- 2 January: 10am to 3pm
- 3 January to 4 January: closed
- 5 January: return to normal opening times
Customer services (telephone)
- 22 December to 24 December: 8am to 5pm
- 25 December to 28 December: closed
- 29 December to 31 December: 8am to 5pm
- 1 January: closed
- 2 January: 8am to 5pm
- 3 January to 4 January: closed
- 5 January: return to normal opening times
Throughout the period many council services will be available online. Visit the Online Services page for details.
Parks
Oxford's parks will be open as normal during the Christmas period.
The Covered Market
- 22 December: 8am to 5.30pm
- 23 December: 8am to 5.30pm
- 24 December: 8am to 4pm
- 25 December: closed
- 26 December: closed
- 27 December: 8am to 10pm
- 28 December: 10am to 5pm
- 29 December: 8am to 5.30pm
- 30 December: 8am to 5.30pm
- 31 December: 8am to 4pm
- 1 January: closed
- 2 January: 8am to10pm
- 3 January: 8am to 10pm
Gloucester Green Market
- 22 December: open
- 23 December: open
- 24 December: early close at 2pm
- 25 to 27 December: closed
- 31 December to 2 January: closed
- 3 January: open as normal
Recycling and waste changes over Christmas and New Year
There will be a slight change to collection days over the festive period.
Garden waste collections, bulky waste, and bin deliveries are suspended between 23 December and 2 January. Collections will resume as normal from 6 January.
Collection day changes
- 25 December collection will be collected on 27 December
- 26 December collection will be collected on 29 December
- 30 December: no change to collection day
- 31 December: no change to collection day
- 1 January collection will be collected on 2 January
- 2 January collection will be collected on 3 January
Christmas tree recycling
We will collect your real, bare (free from decorations, lights, and tinsel) Christmas trees on your green/brown bin day between 13 January and 13 February.
If you live in a flat, or want to recycle your real tree sooner, you can take it to one of our Christmas tree collection points. These will open from 26 December.
Drop off locations:
- Alexandra Tennis Courts, Middle Way, Summertown
- Bury Knowle Park, North Place car park
- Cutteslowe Park, Harbord Road car park
- Florence Park, Cowley
- Long Lane, Littlemore
- Margaret Road Recreation Ground
- Meadow Lane Recreation Ground, Jackdaw Lane
- Oatlands Recreation Ground car park, Ferry Hinksey Road
- South Park, Morrell Avenue
- Sunnymead Recreation Ground, by the play area
- Hinksey Park, off Abingdon Road
- Leys Pool and Leisure Centre, Pegasus Road, Blackbird Leys
Artificial trees
If you have an artificial tree that can't be reused or donated, drop it off to a County Council recycling centre. Operating hours vary. Please check the Oxfordshire County Council website for up-to-date information, as they manage these centres.
Garden waste (brown bin/sack) collections, bulky waste, and bin deliveries
Garden waste collections, bulky waste, and bin deliveries are suspended between 23 December and 2 January 2026. There are no collections on Mondays, so collections will resume as normal from 6 January 2025.
Extra recycling collections
Extra recycling, such as wrapping paper and cards (excluding foil), can be placed next to your blue recycling bin in a clear bag. Small electrical items, such as broken fairy lights, will be collected when placed in a clear bag on top of your food bin.
Christmas food waste collection
All leftover Christmas food, including used cooking oil (placed in a sealed plastic bottle inside your food caddy) will be collected in your food caddy.
Household waste recycling centre hours
These are operated by Oxfordshire County Council. Operating hours will vary. Please check the Oxfordshire County Council website for up-to-date information.