Summary of enforcement action taken
Oxford City Council uses all available powers to improve standards in the private rented sector.
| 2017/18 | 2018/19 | 2019/2020 | 2020/21 | 2021/22 | 2022/23 | |
|---|---|---|---|---|---|---|
| Number of complaints received about private rented properties | 1397 | 1245 | 1415 | 1069 | 1008 | 1581 |
| Number of complaints received specifically about poor conditions in private rented properties | 811 | 640 | 772 | 453 | 446 | 420 |
| Number of complaints received specifically to the Tenancy Relations Officer | 331 | 398 | 393 | 452 | 404 | 432 |
| Number of complaints received specifically about unlicensed HMOs | 255 | 207 | 250 | 164 | 158 | 115 |
| Number of complaints received specifically about properties without a selective licence | NA | NA | NA | NA | NA | 32 |
| Number of related miscellaneous service requests concerning private rented properties | NA | NA | NA | NA | NA | 582 |
| Number of landlords prosecuted by Oxford City Council | 12 | 2 | 0 | 0 | 1 | 0 |
| The number of civil financial penalty notices issued against a landlord or letting agent | 11 | 26 | 16 | 22 | 3 | 9 |
| Annual (financial year) sum of the fines | £92,155 | £267,372 | £112,689 | £106,771 | £,21,383 | £42,279 |
| Number of inspections undertaken | 1498 | 1146 | 1501 | 366 | 819 | 1179 |
| Number of Category One hazards identified | 121 | 116 | 145 | 44 | 106 | 105 |
| Number of Improvement Notices served | 34 | 18 | 41 | 5 | 29 | 5 |
| Number of Prohibition Orders served (including emergency) | 14 | 13 | 16 | 11 | 7 | 14 |
| Number of Emergency Remedial Action Notices served | 3 | 5 | 2 | 0 | 0 | 0 |
| Number of Hazard Awareness Notices served | 44 | 47 | 79 | 23 | 31 | 26 |
