Community Response Team

The Community Response Team's role is to tackle and prevent anti-social behaviour (ASB). This includes dealing with environmental crime and enforcement, and supporting the Cleaner, Greener Oxford campaign.

Operating times

Monday to Friday: 9:00am - 10:00pm
Saturdays: 9:00am - 4.30pm

What the team does

The CRT work closely with our Anti-social Behaviour Investigation Team and carry out investigatory actions for their ASB case management.

The CRT tackles Category 3 ASB incidents.  These include:

  • Pet and animal nuisance
  • Minor noise nuisance
  • Assist landlords tackle untidy gardens
  • Litter, rubbish, refusal disposal and fly tipping
  • Running a business without permission
  • Car repairs
  • Nuisance from vehicles such as untaxed vehicles
  • Vandalism and damage to property
  • Access disputes
  • Parking disputes where no restrictions are in place
  • Lifestyle disputes where breaches of tenancy cannot be proved
  • Disputes between children
  • Use of communal gardens
  • Gardening disputes

The team have a range of prevention, intervention and diversionary activities to help them stop ASB. Examples of the types of actions they carry out are listed below:

  • Safeguard vulnerable individuals
  • Provide a visible presence in ASB hotspots
  • Mediation
  • Provide support for victims and witnesses
  • Early intervention, to make it clear that anti-social behaviour is unacceptable
  • Support perpetrators to change behaviour
  • Engage with communities and work on educational and preventative measures to help stop the problems from occurring in the first place
  • Issue Fixed Penalty Notices and gather evidence for other types of enforcement
  • Help local people know their rights and powers to trigger quick and effective action to tackle anti-social behaviour when required
  • Help local people to know how to report anti-social behaviour
  • Work directly with excluded and vulnerable sections of the community aiming to promote a greater understanding of the cause and effect of ASB

The team have access to a CCTV equipped vehicle so are able to respond rapidly if an incident reported is deemed as serious but not a police matter.  The work of the CRT helps the people of Oxford to live safely and independently in their neighbourhoods and communities.