How to make a Comment, Compliment or Complaint
We welcome feedback that will help us improve our service to you.
You can make a comment, compliment or complaint about any aspect of our service:
- Comment - any suggestion that will help to shape and improve our services.
- Compliment - where our staff, services, policies and procedures have exceeded your expectations
- Complaint - when you are concerned or dissatisfied with a service we provide or our policies and procedures do not meet your expectations. For example, when we haven't done something we have agreed to do
Make a Comment, Compliment or Complaint
You can also do this by telephone, or at one of our customer service centres
Complaints about councillors are dealt with by a separate process. Please see our standards and conduct arrangements for councillors
