Ways to make a payment

You can make payments to us in a number of ways and at a variety of locations as set out below.

If you are a business or organisation with a query about receiving a payment, please contact us on 01865 252851. 

Online

Many payments can be made through this website on our Payments page.

By direct debit 

You can make the following payments by Direct Debit - it's the easiest way to pay:

• Council Tax
• Council housing rent
• Garden waste collection service
• Business rates
• Council garage rent
• Commercial recycling and waste collections
• Leaseholder charges

To set up a Direct Debit for commercial recycling or leaseholder charges, fill in our Direct Debit Form and post it back to us by Freepost.

You will need to have your customer account number and bank details to hand.

By phone

You can pay by debit card using our automated telephone payment service number 01865 249811 (select option 1 to make a payment). Have your debit card and bill details ready when using this service.

By post

We no longer accept cheques or cash by post or at our offices for some services. See our Going cashless news item for details of the services affected.

By BACS

If paying by BACS please ensure that you use a valid reference when you send us your payment. References are usually included on the letters we send to you.

Without a reference, we will not be able to allocate your payment and you may be asked to pay again. 

Below are some examples of how the references look, so you can find them on your letters. If you have a question about the reference you need to use, please contact the relevant department for help. 

Once you know your reference, please transfer funds to the following account.

Bank Sort Code: 20-71-29
Name of Bank: Barclays Bank PLC (Reading)
Name of Account: Oxford City Council
Bank Account Number: 30750662

For payments to our UK bank account from overseas (Non UK) bank accounts, our details are as follows:

• Our IBAN is GB73 BARC 2071 2930 7506 62
• Our bank's SWIFT code is BARCGB22

Please send confirmation of your payment to payments@oxford.gov.uk, with a brief note explaining the amount paid and why you are paying it (remittance advice).

At post offices

You can pay at any Post Office using the barcode on the front of your invoice.

More than one receipt will be given for the transaction if the value is £1000 or more.

Please allow 7 to 10 days for your payment to reach us.

By PayPoint

You can pay with cash at any PayPoint using the barcode on the front of your invoice.

More than one receipt will be given for the transaction if the value is £250 or more.

Please allow 7 to 10 days for your payment to reach us.

Visit the PayPoint website and use your postcode to search for your nearest PayPoint outlet.

Please note: Payments must be made immediately.