Housing Benefit and Council Tax Reduction

Possible delay to processing application/change details

Our Benefit Service have now resumed processing Housing Benefit and Council Tax Reduction, following a system migration over September. Please be patient with Customer Services Officers as they are learning a new computer system and the administration staff are working hard to clear the work that we have. We appreciate your patience as we work to restore our usual service and be assured that we are making every effort to minimise delays.

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