If you are struggling to manage your tenancy, the Tenancy Sustainment Team may be able to help. We provide assistance to permanent Council house tenants. Use our referrals forms to make contact with our team. Once a referral has been received we aim to acknowledge it within 3 working days. A Tenancy Sustainment Officer will contact you within 5 working days to arrange to meet and discuss how we can help. If you would like support for yourself, a friend or a relative please use this self-referral form to contact us. This form usually takes about 10 minutes to complete.