Some bus shelters are maintained by local parish councils but we're responsible for most of them.
Use our online form to report a non-emergency problem with any bus shelter in Oxford.
Please provide as much information as possible. We'll ask you to tell us:
- the type of issue (e.g. shelter knocked over, graffiti, broken glass, fly posters, other)
- the location
- your contact details (you don't have to provide these but it helps if we need more information)
Report a bus shelter problem in Oxford
If it's an emergency
If there's a safety risk, report this to our Highways Team by telephone. If it's out of hours, we'll make it safe.
Many bus shelters are provided and maintained by our partners, Bauer Media. You can also report emergencies to them directly:
- 24 hour damage hotline: 08007313699
- Report an issue online
Contact the Highways Team
Please use online services where possible. If there's an imminent safety risk, report the defect by telephone. If it's evening or weekend please use the out-of-hours emergency contacts.