Utility companies are responsible for most manhole covers in Oxford. If you report a problem to us, we'll notify the company responsible. If it's dangerous, we arrange to make it safe.
A missing or severly damaged manhole cover can be a significant safety risk and is an emergency if it presents an immediate danger (e.g. in the carriageway, near a school or in a poorly lit area).
If there's a safety risk:
- report the manhole immediately by telephone - contact emergency services if you're unsure who is responsible
- keep a safe distance
- warn others nearby but only if it's safe to do so (e.g. pedestrians)
- do not put yourself at risk
- never attempt to cover or fix it yourself
Report issues at FixMyStreet
Find the location on the map then choose the best category (avoid 'other' if possible). Upload a photograph and give plenty of information about the issue. This helps direct the report to the right team and speeds up investigation.
Report the problem at FixMyStreetContact the Highways Team
Please use online services where possible. If there's an imminent safety risk, report the defect by telephone. If it's evening or weekend please use the out-of-hours emergency contacts.
