If you're struggling to pay your rent, please contact us immediately. We're here to help and support you in finding a solution.
If you're already behind on rent, it's important to get advice early to prevent the debt from becoming unmanageable.
We can assist by:
- directing you to independent advice agencies in your local area
- discussing your arrears and creating a suitable repayment plan
- offering different payment methods and schedules, such as monthly payments via Direct Debit
- providing practical support with your Universal Credit claim
Contact the Rent Team
Speak to customer services
If you need to speak to someone about this topic, you can ring or visit our customer service centre.