Customer complaint about rodents closes restaurant

Published: Monday, 9th September 2019

Oxford City Council environmental health officers forced an Oxford restaurant to close after mouse droppings and flies were found in food service areas.

Following a customer complaint about My Sichuan, The Old School, Gloucester Green, officers from the Business Regulation team called to investigate on Monday 2 September. They found widespread evidence of active mouse infestation and heavy fly activity in the premises, which posed a significant risk of food contamination. A hygiene emergency prohibition notice was issued requiring immediate closure of the restaurant.

Following a hearing at Oxford Magistrates Court on Friday 6 September the court issued a formal closure order. The restaurant’s management was represented in court.

The restaurant will remain closed until the infestation has been controlled and environmental health officers are satisfied that all risks to public health have been removed.

“It is not acceptable that the manager of this restaurant let standards of pest control and hygiene fall this low. Thankfully a keen-eyed member of the public reported it and our environmental health service acted quickly and effectively to protect people’s health”.

Councillor Louise Upton, cabinet member for Healthy Oxford