Customer complaint about cockroaches closes restaurant

Published: Friday, 28th June 2019

An Oxford restaurant was forced to close by environmental health officers from Oxford City Council after cockroaches were found in food service areas.

Following a customer complaint about  the Beirut Lebanese restaurant on Osler Rd in Headington, officers from the council’s Business Regulation team called to investigate on Thursday 20 June. They found an active infestation of cockroaches in the kitchen posing a significant risk of food contamination. A hygiene emergency prohibition notice was issued requiring immediate closure of the restaurant.

Following a hearing at Oxford Magistrates Court on Monday 24 June the court issued a formal closure order. The restaurant’s management were represented in court.

The restaurant will remain closed until the infestation has been controlled and environmental health officers are satisfied that all risks to public health have been removed.

Councillor Louise Upton, Cabinet member for Healthy Oxford said: “We’re really grateful to the customer who acted quickly by contacting Environmental Health after seeing an insect in the restaurant area. Our officers were in no doubt when they visited that it was not safe for food to be served until conditions were improved”.