Asylum Welcome
Asylum Welcome gives support to people seeking asylum and refugees. They offer advice and help with housing, legal referrals (finding a lawyer), English classes, and food support. Friendly staff can help you understand your options and find the right support.
Visit the Asylum Welcome website.
Refugee Resource
Refugee Resource supports refugees and people seeking asylum with mental health and wellbeing. They offer counselling, one‑to‑one support, and wellbeing groups in a safe and friendly space. They can help if you are feeling stressed, anxious, or need someone to talk to.
Visit the Refugee Resource website.
Connection Support
Connection Support helps people who are at risk of homelessness or need support to live independently. They can offer advice, help find housing, and support with things like money, wellbeing, and daily living. Friendly staff work with you to make a plan and find the right help.
Important: If you have NRPF (No Recourse to Public Funds), there are very limited options for housing help. Connection Support can still give advice and help you understand what support may be available.
Visit the Connection Support website.
Local advice agencies
See our Advice centre directory to find a comprehensive list of local advice centres who offer confidential and independent advice about a whole range of issues.
AFIUK
AFIUK supports migrant families, women, and young people with a youth club, women's club, and a number of different activities. Visit the AFIUK website.
ASIOX
ASIOX supports adults who are survivors of modern slavery or exploitation. They offer advice, practical help, and support to keep people safe. They can also help you understand your rights and find the right services. They work with care and respect and can support people who may be in a very difficult situation.
Visit the ASIOX website.
Aspire
Aspire supports individuals to move forward in employment, education, work experience, and training. They provide Employment Support for Refugees which includes direct services, such as Work-Based English for Speakers of Other Languages (WBESOL).
Visit the Aspire website.
British Red Cross
The British Red Cross provide emergency support for refugees, asylum seekers and vulnerable migrants, including victims of trafficking. Visit the British Red Cross website.
The International Family Tracing Service at the British Red Cross is available for people who haven’t been able to contact their family. To use the service individuals must be, firstly, living in the UK and, secondly, separated from their family by war, natural disaster, or migration. The service may be able to help in other circumstances where there is a humanitarian need. For example, if you have suddenly lost contact with a relative abroad.
To contact the service please call 0116 264 9991 or email IFTEast@redcross.org.uk. Visit the British Red Cross - International Family Tracing Service website.
Care4Calais
Care4Calais is a volunteer run charity operating in the UK, delivering essential aid to asylum seekers whilst they are waiting for their asylum claims to be processed
It also provides social support and interaction, including language lessons and sports and music workshops.
Volunteers visit asylum seeking individuals and families to offer practical support such as showing them local area or run activities that improve their well-being.
Visit the Care4Calais website.
Citizens Advice Oxfordshire
Citizens Advice Oxfordshire gives free, independent advice on many topics. They can help with immigration, housing, benefits, and debt. They explain your options in a clear way and help you make a plan.
They also now offer legal support in partnership with Oxford Brookes University, which can help you get more specialised advice. Friendly advisers can guide you and help you find the right support.
Visit the Citizens Advice Oxfordshire website.
Children and Families Support (Social Services - Oxfordshire County Council)
Children and Families (Social Services) can help families with children who need support, especially with safety, housing, or basic needs. They can assess your situation and may provide support, including accommodation in some cases.
Important: You can contact them directly or be referred. Families with children may have more rights to support, even if they have NRPF (No Recourse to Public Funds).
Visit the Oxfordshire County Council Children and Families website.
If you are worried about a child or need urgent help, you can contact them as soon as possible.
Crisis Skylight Oxford
Crisis Skylight Oxford offers support for those that are homeless or are at risk of becoming homeless.
They also provide sessions and advice via Renting Ready. This is a flexible package to help members to prepare to rent somewhere of their own.
It includes understanding types of housing, contracts, rights, responsibilities and more. Some Work Ready sessions are also available if members need to get a job before they can find stable housing.
Visit the Crisis Skylight Oxford website.
St Mungo’s
St Mungo’s works directly with people experiencing or at risk of homelessness, providing them with services to find paths away from the streets, for good.
Visit the St Mungo's website.
Domestic abuse support
Visit the National Domestic Abuse Helpline website.
Languages: English (call and chat); other languages available via interpretation services (call)
Domestic Abuse Support services give safe housing, advice, and support if you are experiencing domestic abuse. They can help you stay safe and understand your options.
Important: You can contact services directly. Support is confidential, and help and a safe place to stay is still available if you have NRPF (No Recourse to Public Funds).
Visit the Oxford City Council domestic abuse support and advice pages for more details.
In an emergency, call 999.
Free and low-cost food
Food Banks and Community Larders - visit our Free and low cost food page showing where to find free and low‑cost food in Oxford. It includes food banks, community larders, and free food places. You can see locations and opening times.
Migrant Help
Migrant Help provides advice and guidance to assist asylum seekers in the UK during their asylum process.
They run a free asylum helpline available 24/7/365 and accessible to all asylum seekers in the UK - 0808 8010 503.
Visit the Migrant Help website.
Multaka
Multaka Oxford is an award-winning project based in Oxford University’s Pitt Rivers Museum and History of Science Museum. Its aim is to bring communities together by sharing rich knowledge and heritage of people from all over the world who have made their home in Oxfordshire.
Multaka supports people to get involved in a range of projects across the History of Science Museum and Pitt Rivers Museum; from co-planning events and attending workshops to writing newsletter articles and leading museum tours.
Visit the Multaka website.
Oxford Hub
Oxford Hub brings together local groups working to tackle inequalities of health, education and opportunity. All activities are free for everyone in the community.
You can find the timetable on the Oxford Hub website.
Oxfordshire Adult Social Care (Oxfordshire County Council)
Oxfordshire Adult Social Care can help adults who need support with care needs, such as disability, illness, or daily living. They can assess your needs and explain what help may be available, including support with care and accommodation.
Important: You can ask for an assessment of your needs, even if your situation is complex. Support options may be limited, especially if you have NRPF (No Recourse to Public Funds), but the council should still explain your rights and what help may be possible.
Visit the Oxfordshire Adult Social Care website.
Refugee Education UK
Refugee Education UK offers tailor-made educational mentoring opportunities to young refugees and asylum seekers across Oxford, London, Birmingham and the East of England. It recruits, trains and supports community volunteers to provide weekly 1:1 mentoring to young people with a forced migration background who need extra help with their education.
Visit the Refugee Education UK website.
Refugee Council
The Refugee Council is a leading charity working with refugees and people seeking asylum in the UK.
Founded in 1951 following the creation of the UN Refugee Convention, they support and empower people who have fled conflict, violence and persecution in order to rebuild their lives here in the UK.
Visit the Refugee Council website.
Update to listings
If you would like your services added to this page or update a current listing, please contact refugeehousing@oxford.gov.uk.
