If you want independent advice about your rights and responsibilities as a leaseholder, these organisations can help. They are not part of Oxford City Council.
Leaseholder Advisory Service (LEASE)
LEASE provides free, independent advice on all aspects of residential leasehold property, including service charges and management issues. It is funded by the government.
- Email: lease@lease-advice.org
- Telephone: 020 7832 2500
- Website: Leaseholder Advisory Service
Local Government Ombudsman (LGO)
The LGO investigates complaints about council landlords. However, the Ombudsman will only investigate a matter if you have already been through Oxford City Council’s formal complaint procedure.
- Telephone: 0300 061 0614
- Website: Local Government Ombudsman
Royal Institute of Chartered Surveyors (RICS)
RICS sets professional standards for surveyors and provides guidance on housing and property matters.
- Email: contactrics@rics.org
- Telephone: 024 7686 8555
- Royal Institute of Chartered Surveyors
