Getting independent advice

Leaseholder Advisory Service 

Find more information and get independent advice from the Leasehold Advisory Service (LEASE).

LEASE is an independent advice agency funded by the Government and provides free advice and information on all aspects of residential leasehold property, including management and service charges.

Other useful organisations

ARMA – The Association of Residential Managing Agents

  • 178 Battersea Park Road, London, SW11 4ND
  • Tel: 020 7978 2607
  • Fax: 020 7498 6153
  • Email: [email protected]


The Local Government Ombudsman

The Ombudsman service will investigate and make decisions about complaints any tenant or leaseholder has about their Council landlord. However, the Ombudsman will only investigate a matter if you have already been through the Council’s formal complaint procedure.

  • Local Government Ombudsman, The Oaks, 2 Westwood Way, Westwood Business Park, Coventry CV4 8JB
  • Telephone: 024 7669 5999
  • Fax: 024 7669 5902

For more information call the Ombudsman advice line or visit their website.


R.I.C.S. Royal Institute of Chartered Surveyors