Caretaking service

We provide caretaking services for our tenants and leaseholders living in tower blocks and all low-rise blocks of flats with internal shared areas.

We will:

  • Carry out thorough inspections, minor repairs and maintenance, such as changing low level light bulbs in shared areas.
  • Carry out routine cleaning of tower blocks and flats for all shared entrance areas and hallways.
  • Within 24 hours of notification, remove or arrange for the removal of offensive graffiti and within 14 days for the removal of other graffiti from our properties.
  • Provide a 24-hour, 365 days a year, emergency caretaking service for our communal areas.

You can help us by:

  • Reporting any damage, including graffiti, on any of our buildings or properties.
  • Reporting any incidents requiring our emergency caretaking service.
  • Keeping shared areas clean and free from rubbish and unwanted items and using the waste collection service provided by the Council or by taking them to one a waste recycling centres.
  • Keeping shared areas free of bicycles, buggies, pushchairs and other belongings.