Problems with paying your rent

Ways we can help with rent payments

If you are not able to pay your rent, for whatever reason, you should contact us to discuss your situation, and agree a way forward. We are here to help and support you.

Also contact us if you are behind in paying your rent to get advice before the debt gets too large for you to deal with.

We can:

  • point you to an independent advice agency in your local area for advice
  • discuss your arrears in depth and look at making a suitable repayment plan with you
  • offer you other ways to pay and other payment periods, for example every month by Direct Debit
  • offer practical support with your Universal Credit claim.

Independent advice

If you are falling behind or having difficulty in paying your rent and other bills, and would like confidential and independent advice, you can contact an advice centre.