If you are unhappy with our decision you can ask us to look at your application again. This is called a review.
You need to write to or email us asking for a review within one month of the date on our original decision letter.
Your application will be reviewed by a senior officer not involved in the original decision.
We aim to deal with review applications within five working days of receiving all the paperwork necessary to make a decision.
If you are still unhappy with our decision you can:
- talk to an advice centre about whether you have any grounds to ask for a judicial review (for example, if you think our decision is irrational, unfair or illegal)
- make a formal complaint under the council's Complaints procedure
