Oxford City Council is warning Oxford residents against Council Tax scams aimed at getting their personal bank details and conning them out of their money.
Scammers are contacting people by phone, text and email and posing as staff from the council, the Valuation Office Agency or the Tax Recovery Bureau in order to defraud them.
Scam: Paid too much Council Tax
Scammers will say you've paid too much Council Tax and are due a refund, which fraudsters offer to claim on their behalf for a fee.
Fact: The council will never ask for payment to make a Council Tax refund.
Scam: Wrong Council Tax band refund
Scammers will say your home is in the wrong council tax band and offer a refund in return for a fee.
Fact: Council Tax band reassessments are free.
Scam: Council Tax arrears
Scammers will say you are in arrears with your Council Tax and demand payment.
Fact: The council does ask for information from residents to administer their council tax accounts, including refunds or arranging arrears collection.
How to verify genuine contact
All Oxford City Council email addresses end with @oxford.gov.uk.
Get in touch with our team directly if you'd like to verify any contact you've received.
More information
Contact the Council Tax Team
Please include your council tax account reference number when contacting us by letter or email. If you do not have an account reference number, please include your full address
Address: Oxford City CouncilPO Box 10
Oxford
OX1 1EN
