If your rented property is cold, draughty and hard to heat, you should first contact your landlord. You have the right to request certain basic energy efficiency measures, and consent should not be unreasonably refused.
However, if this is unsuccessful, please contact the HMO Enforcement Team (for shared houses), or the Private Sector Safety Team (single family homes).
Single-family rented properties
We are currently targeting private rented properties that are rated F and G in their EPCs for assessment under the Housing Health and Safety Rating System (HHSRS), as they are at high risk of being a 'Category 1' hazard for excess cold.
Where hazards are identified, landlords are required to make improvements to ensure any risks to tenants’ health are reduced.
Landlords cannot assume that satisfying the Council’s requirements under the Housing Act 2004 will automatically mean they have met their Energy Act responsibilities. A new EPC still need to be commissioned that meets the E+ standard.
Contact the HMO Enforcement Team
Address: Town HallSt Aldate's
Oxford
OX1 1BX
Contact the Private Sector Safety Team
Address: Town HallSt Aldate's
Oxford
OX1 1BX
