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Flood alerts are in place

Flood alerts are in place for the River Thames and tributaries in the Oxford area.

Get the latest information on flooding

Downloads for Customer Service Standards

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  3. Downloads for Customer Service Standards
  • Tenancy Sustainment Team Service Standards

    • PDF
    • 111kB
    • Download
  • Homelessness Prevention - Early Intervention Team Customer Service Standards

    • PDF
    • 91kB
    • Download
  • Direct Services Service Standards - Car Parks

    • PDF
    • 47kB
    • Download
  • Direct Services Service Standards - Recycling and Waste

    • PDF
    • 577kB
    • Download
  • Direct Services Service Standards - Motor Transport

    • PDF
    • 47kB
    • Download
  • Direct Services Service Standards - Highways and Engineering

    • PDF
    • 447kB
    • Download
  • Direct Services Service Standards - Council House Responsive Repairs

    • PDF
    • 54kB
    • Download
  • Direct Services Service Standards - Council House Planned Works

    • PDF
    • 47kB
    • Download
  • Direct Services Service Standards - Council House Voids

    • PDF
    • 52kB
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  • Direct Services Service Standards - Customer Care

    • PDF
    • 49kB
    • Download
  • Direct Services Service Standards - Pest Control

    • PDF
    • 47kB
    • Download
  • Direct Services Service Standards - Parks

    • PDF
    • 501kB
    • Download
  • Direct Services Service Standards - Estates Officer

    • PDF
    • 47kB
    • Download
  • Oxford Direct Services Standards - Streetscene

    • PDF
    • 305kB
    • Download
  • Housing Needs Customer Service Standards

    • PDF
    • 34kB
    • Download
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