Customer Service Standards
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Benefits Team Customer Service Standards PDF, 154.97 KB
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Rent Team Customer Service Standards PDF, 108.46 KB
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Revenues Team Customer Service Standards PDF, 230.49 KB
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Tenancy Sustainment Team Service Standards PDF, 111.5 KB
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Welfare Reform Team Customer Service Standards PDF, 91.3 KB
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Direct Services Service Standards - Council House Responsive Repairs PDF, 317.45 KB
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Direct Services Service Standards - Caretaking PDF, 319.1 KB
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Direct Services Service Standards - Car Parks PDF, 318.27 KB
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Direct Services Service Standards - Recycling and Waste PDF, 311.78 KB
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Direct Services Service Standards - Motor Transport PDF, 321.5 KB
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Direct Services Service Standards - Highways and Engineering PDF, 322.16 KB
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Direct Services Service Standards - Council House Planned Works PDF, 317.88 KB
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Direct Services Service Standards - Council House Voids PDF, 309.12 KB
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Direct Services Service Standards - Customer Care PDF, 417.12 KB
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Direct Services Service Standards - Dog Warden PDF, 323.08 KB
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Direct Services Service Standards - Pest Control PDF, 320.75 KB
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Direct Services Service Standards - Parks PDF, 324.8 KB
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Oxford Direct Services Standards - Streetscene PDF, 330.79 KB
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Housing Needs Customer Service Standards PDF, 33.57 KB