To find the Tenancy Sustainment Officer (TSO) for where you live, search using your street name or use the A to Z of records link. The contacts in this directory should be used for Tenancy Sustainment enquiries only. All referrals should be made using the referral forms on our Request Help with your Tenancy page. For general tenancy queries, contact the Landlord Services team on our main Customer Contact Centre number 01865 249811 or email Landlord Services at landlordservices@oxford.gov.uk.