Leaseholder and shared owner buildings insurance documents - Disproportionate burden assessments for digital accessibility

Accessibility legislation (on legislation.gov.uk website) states that public sector websites must publish content in an accessible format, unless doing so would impose a disproportionate burden on the organisation. If that is the case, an assessment of the extent to which compliance with the accessibility requirement imposes a disproportionate burden must be carried out.

This is a Disproportionate Burden Assessment for the Leaseholder and shared owner buildings insurance documents which are in PDF format.

The benefits of creating accessible versions of these PDF would be:

• fully accessible versions for all users to access
• easily searchable and indexable versions

The documents have been produced by a third-party (Zurich Municipal), which makes compliance with accessibility rules much more difficult to control.

The documents are quite long (81 pages in total) and require a significant amount of work to make them compliant with accessibility regulations.

This work would need to be done by the third-party as the documents belong to them This would incur significant costs to the Council.

We estimate it would take 3 working days to make the documents fully accessible.

• The documents have been published for many years and to date we have never received any requests for accessible versions of any of the documents
• Should there be a request for information contained within the documents in an accessible format, we will be able to provide this in a suitable format

The documents have been produced by a third-party (Zurich Municipal), which makes compliance with accessibility rules much more difficult to control.

The documents are quite long (81 pages in total) and require a significant amount of work to make them compliant with accessibility regulations.

We estimate it would take 3 working days to make the documents fully accessible.

This work would need to be done by the third-party as the documents belong to them. This would incur significant costs to the Council. This would place an undue burden on the Council, given the fairly small number of document views per year.

However, should there be a request for information contained within the documents in an accessible format, we will be able to provide this in a suitable format

5 June 2026