We encourage and welcome open, lively debate on our social media channels as long as it is civil and relevant. Remember your comments and posts are public and available to anyone visiting our channels. We won’t suppress legitimate debate of relevant issues, however, we want to ensure people’s safety online, including that of our staff and councillors.
To ensure this, we’ve provided the following guidelines.
You must not:
- break the law (this includes libel), promote or condone illegal activity, or break copyright law
- make malicious or offensive comments that are designed to bully, humiliate, insult or intimidate a person or persons, or link to materials that do
- incite hatred on the basis of race, religion, gender, nationality, sexuality, or other personal/protected characteristics (as defined in the Equality Act 2010)
- advertise commercial products or services (mentioning relevant products or services is okay, as long as they support your comment)
- impersonate or falsely claim to represent a person or organisation
- use abusive language towards an individual, other organisations, or the page administrator
- post content that is designed to cause nuisance to the page administrator or other users, including spamming the channel
- post misinformation, including about climate change
- share another person's personal information
For breaches of any of the above, we reserve the right to:
- remove comments at any time
- prevent users from posting further comments on our pages
- report users to the platform and/or relevant authority
Social media usage
Our social media channels (including but not limited to Facebook, X, Instagram, LinkedIn, TikTok, BlueSky and YouTube) will be monitored Monday to Friday during office hours (not including bank holidays).
We reserve the right to limit or 'turn off' comments on our posts.
Social media inboxes are not monitored. See our Contact Us page for ways to engage with Oxford City Council.
