At the Autumn Statement on 17 November 2022 the Chancellor announced the introduction of a new business rates relief scheme for retail, hospitality and leisure properties worth around £2.1 billion in 2023 to 2024.

The 2023/24 Retail, Hospitality and Leisure business rates relief scheme will provide eligible, occupied, retail, hospitality and leisure properties with a 75% relief, up to a cash cap limit of £110,000 per business.

Eligible properties must be wholly or mainly being used:

  • as shops, restaurants, cafes, drinking establishments, cinemas or live music venues,
  • for assembly and leisure; or
  • as hotels, guest & boarding premises or self-catering accommodation

Apply for a discount

We will automatically apply the discount to properties that we think will qualify. If you feel your business fits the criteria for the discount and have not received it, or you have started a new business, please apply using the link below:

Apply for Retail Relief Discount

Opt out of the discount

You have the option to refuse the discount awarded in relation to your business premises. Please be aware that once you have refused the discount, you cannot withdraw your refusal for all or any part of the discount period. To notify us you wish to refuse the discount please send us an email.

Contact the Business Rates Team

Please include the topic of enquiry and your account number (if you have one) in the subject line of your email.

Address: Town Hall
St Aldate's
Oxford
OX1 1BX

Telephone: 01865 249811