Council services over Easter

Published: Thursday, 9th April 2020

With the Easter weekend upon us, it's important to remember that the Council will still be providing essential services and helping vulnerable residents.

The newly created Locality Response Hubs, set up around the city to coordinate the distribution of food, medicines and other essential supplies to vulnerable households, will continue to be staffed every day over the four days of the Easter long weekend.

The Council's Single Point of Contact (SPOC) delivered through its Contact Centre will also be staffed from 9am to 5pm over the break, proactively contacting people on the ‘Shielded List’ and other priority groups with vulnerabilities, such as the 86+ age range group. Residents that are vulnerable and need extra help as a result of the coronavirus outbreak can contact the SPOC on 01865 249 811, or residents can complete the online form to ask for help. You can also contact this number outside of 9am to 5pm, where a reduced service will be available for vulnerable residents who need assistance.

Blue and Green bin collections over the Easter period remain unchanged. Please leave your bin out as you would normally do. Brown bin garden waste collections however remain currently suspended.

All of the City Council's parks will remain open over the Easter holiday, but the Council is calling on residents who use them to strictly adhere to the Government's rules on social distancing and daily exercise. Playgrounds within parks remain closed. 

The coronavirus crisis has forced many changes on our daily lives, but the City Council will continue to ensure that over the Easter break, help is still at hand for those who most need it."

Cllr Nigel Chapman, Cabinet Member for Customer Focused Services