Community Recovery Grant

Households are eligible for a £500 Community Recovery Grant if their residence was deemed to have been impacted by Storm Henk between 2 and 12 January 2024 i.e. the residence was flooded internally or was unliveable for a period of more than 48 hours.

Qualifying criteria for residential properties

The property you are applying for must be your primary residence. Second or empty homes are not eligible.

Flood water must have entered the inside living space of your property. Porches, greenhouses, garages, sheds, outhouses etc. will not be considered as eligible for this scheme.  

Alternatively, your property must have been unliveable for at least 48 hours because:

  • access to the property was severely restricted (e.g. upper floor flats with no access)
  • key services such as sewerage, draining and electricity were severely affected
  • flooding has caused significant damage to the property meaning it would be or would have been advisable for you to leave the premises for any period, regardless of whether you did vacate or not

If you have read the qualifying criteria and believe you qualify for support, then please contact us for an application form by emailing floodingclaims@oxford.gov.uk or call our contact centre on 01865 249811.

The deadline for applications is 5pm on Friday 1 March 2024.

Council Tax discount

A 100% Council Tax discount may be awarded for a minimum of 3 months, if your property meets the criteria for the Community Recovery Grant, or longer if you are unable to return to the property.

If you are unable to return home, a 100% Council Tax discount may be awarded in respect of temporary accommodation, in parallel with the discount on your primary residence.

If you have completed a Community Recovery Grant application form, we will complete this assessment on your behalf.

If you have any queries regarding the Council Tax discount, please email floodingclaims@oxford.gov.uk or call our contact centre on 01865 249811.

Property Flood Resilience Repair Grant Scheme

Oxfordshire County Council will be administering a further grant entitled the Property Flood Resilience Repair Grant Scheme. More information about this grant scheme is available on the Oxfordshire Flood Toolkit website.

Business Recovery Grant

Businesses are eligible for a £2,500 Business Recovery Grant if their premises was deemed to have met the eligibility criteria and were either directly or indirectly impacted by Storm Henk between 2 and 12 January 2024. Please Download the Storm Henk Business Recovery Grant guidance and FAQs for further information.

Qualifying criteria

The Department of Business and Trade has established a scheme to support eligible small or medium sized (SME) businesses whose premises have been severely impacted by Storm Henk, with immediate recovery costs.

SME businesses in Oxford with affected business premises could be eligible for grants of £2,500 from the Business Recovery Grant scheme.

Eligible business premises (namely premises from which an SME need to be actively trading and do not include warehouses or sheds unless the business actively trades from the warehouse or shed) within flooded areas:

  • are premises which are directly impacted by the weather event - for instance there was flood damage to the premises; or
  • are premises which are indirectly impacted by the weather event for more than one day - for instance the business premises has had no/highly restricted access to the premises, to equipment and/or stock as a result of flooding, restricted access for customers, suppliers and/or staff; and directly suffered a loss of trade as a result

The qualifying period is 2 to 12 January 2024 for those SME businesses premises severely negatively impacted by Storm Henk.

If you have read the qualifying criteria and believe you qualify for support, then please contact us for an application form by emailing floodclaims@oxford.gov.uk or call our contact centre on 01865 249811.

The deadline for applications is 5pm on Friday 8 March 2024.

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