Support for those self-isolating

From Monday 28 September 2020 anyone testing positive for coronavirus is required by law to self-isolate for 14 days, to protect others from catching the virus.

The police will be issuing fines of £1000 for those who breach the rules.

Employers who pressure staff not to self-isolate will also be liable for the fines, which can increase to £10,000 for repeated or the most serious breaches.

Practical help is available to support people through the two week self-isolation period.

Single point of contact

We have set up a single point of contact for vulnerable people to ask for the extra help they may need as a result of the coronavirus outbreak.

In order to get help for yourself or someone you are concerned about you can either:

Self-isolation financial support

In October the government’s financial support for low income households that cannot work from home comes into effect.

Details on who can claim and how to claim are available on our Test and Trace Support payment page.


Shielding has been paused. The government is advising that you do not need to shield at the moment.

This guidance is government advice and it’s your personal choice whether to follow it.

Find out more about shielding on the GOV.UK website.