Christmas and New Year Service Arrangements 2018-19

Published: Friday, 21st December 2018

There will be changes to the opening hours at our St Aldate's Chambers Customer Service Centre and telephone Contact Centre over the Christmas and New Year period.

Customer Service Centre Christmas opening hours

  • Monday 24 December 2018 - 9am to 3.45pm
  • Tuesday 25 December 2018 - Closed
  • Wednesday 26 December 2018 - Closed
  • Thursday 27 December 2018 - 9am to 5pm
  • Friday 28 December 2018 - 9am to 3.15pm
  • Saturday 29 December 2018 - Closed
  • Sunday 30 December 2018 - Closed
  • Monday 31 December 2018 - 9am to 3.45pm
  • Tuesday 1 January 2019 - Closed
  • Wednesday 2 January 2019 - 9am to 5pm

Telephone Contact Centre (01865 249811) Christmas opening hours

  • Monday 24 December 2018 - 8am to 3.45pm
  • Tuesday 25 December 2018 - Closed
  • Wednesday 26 December 2018 - Closed
  • Thursday 27 December 2018 - 8am to 6pm
  • Friday 28 December 2018 - 8am to 3.15pm
  • Saturday 29 December 2018 - Closed
  • Sunday 30 December 2018 - Closed
  • Monday 31 December 2018 - 8am to 3.45pm
  • Tuesday 1 January 2019 - Closed
  • Wednesday 2 January 2019 - 8am to 6pm

Do it online

Visit our Do it online pages for online services available on our website.

Recycling and Waste Collections

During Christmas week (beginning 24 December 2018) your usual collection day will change (see table below):

 Normal collection day  New collection day
 Tuesday 25 December   Thursday 27 December 
 Wednesday 26 December   Friday 28 December 
 Thursday 27 December   Saturday 29 December 
 Friday 28 December   Monday 31 December 
 Tuesday 1 January   Wednesday 2 January 
 Wednesday 2 January   Thursday 3 January 
 Thursday 3 January   Friday 4 January 
 Friday 4 January   Saturday 5 January 

Normal collections resume week beginning 7 January 2019.

Visit our Recycling and waste collection days page to find out your normal collection day and which colour household you are.

If you have more recycling than will fit in the blue bin, please place it neatly by the side of your bin on collection day in a cardboard box or a clear bag. We are unable to collect recycling in black bags.

Garden waste collections, bulky waste collections and bin deliveries/retrievals will be suspended over the Christmas period from 25 December to 8 January 2018. We will not be taking bookings for these services.

All services will resume on 8 January 2019.

Commercial Recycling and Waste Collections

Visit our Commercial Recycling and Waste page for details of our Christmas and New Year commercial waste collection schedule.

Out-of-hours Emergency Contact Numbers

Many services will still be running through the Christmas period.

To be connected to Oxford City Council emergency services only during the holiday period phone 01865 249811.

For emergency caretaking services for Plowman Tower, Foresters Tower, Evenlode Tower, Windrush Tower, Pound House and Riverside Court and Council owned Sheltered Accommodation phone 07932 762712.

For homelessness emergency enquiries phone 0800 833408.

If you smell gas call National Grid on a phone outside your home phone on 0800 111 999.

Leisure Centres, Swimming Pools and Ice Rink

Visit our Leisure Centre pages for information about Christmas and New Year opening hours at our leisure centres. Visit the individual centre pages for timetable information.

Car Parks

All of our car parks will be in full operation over the Christmas and New year period, with the exception of Gloucester Green car park.

Gloucester Green Car Park will close at midnight on 24 December 2018 and will remain closed through Christmas day. The car park opens for business again at 7.30am on 26 December 2018. No vehicles will be able to enter or exit the car park during this period.

We will not charge for parking in any of our car parks on Christmas Day, however, payments made in error will not be refunded. Our normal charges will recommence on 26 December 2018.

Oxford Covered Market Opening Hours

  • Monday 24 December 2018 - 8am to 4pm
  • Tuesday 25 December 2018 - Closed
  • Wednesday 26 December 2018 - Closed
  • Thursday 27 December 2018 - 8am to 5.30pm
  • Friday 28 December 2018 - 8am to 5.30pm
  • Saturday 29 December 2018 - 8am to 5.30pm
  • Sunday 30 December 2018 - 10am to 5pm (individual trader opening times will vary)
  • Monday 31 December 2018 - 8am to 4pm
  • Tuesday 1 January 2019 - Closed
  • Wednesday 2 January 2019 - 8am to 5.30pm

Parks

Oxford's parks will be open as normal during the Christmas period.

Cemeteries

Oxford's cemeteries will be open as normal during the Christmas period.

Oxfordshire County Council Services - Including Libraries and Recycling Centres

For all Oxfordshire County Council services including recycling centres, register offices and library opening hours, visit the Oxfordshire County Council website.

Christmas tree recycling

You can leave your real and naked (lights, decorations and pots removed) Christmas tree next to your blue bin/sacks between 8 January 2019 and 1 February 2019 on blue bin (recycling) collection day to be collected for recycling. You can also drop it off at one of the 12 sites across the city where the trees will be recycled into compost.

If you live in a flat, please do not leave your tree in the bin store, take it to one of the collection points below.

Christmas tree collection points will open in late December.

The collection points are:

  • Alexandra Tennis Courts, Middle Way, Summertown
  • Bury Knowle Park, North Place car park
  • Cutteslowe Park, Harbord Road car park
  • Florence Park, Cowley
  • Hinksey Park, off Abingdon Road
  • Leys Pools and Leisure Centre car park (formerly Blackbird Leys Leisure Centre)
  • Long Lane, Littlemore
  • Margaret Road Recreation Ground
  • Meadow Lane Recreation Ground, Jackdaw Lane
  • Oatlands Recreation Ground, Ferry Hinksey Road (car park)
  • South Park, Morrell Avenue
  • Sunnymead Recreation Ground, by play area

More infromation about managing your waste can be found on our Recycling at Christmas page.