Your Council news

Excellent customer service recognised

Published: Thursday, 19th September 2019

Customer Service Excellence is a national quality mark that recognises organisations for their customer-focused commitment to all they do, ensuring they are efficient, effective, excellent, equitable and empowering, with the customer always at the heart of service provision. Oxford City Council has held the award for three years and has just had it reconfirmed, with an improved score.

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