We are here to help with tenancy concerns such as changing personal or family situations, neighbour disputes, moving and anti-social behaviour.
Who to contact
Landlord Services
- Tenancy Management Officers
- Tenancy Updates
- Welcome Visits
- Mutual Exchange & Homeswap
- Succession applications
- Tenancy Changes
- Transfer applications
- Estate Parking scheme
- Right To Buy
Call: 01865 249811
Email: landlordservices@oxford.gov.uk
Housing Needs Team
- Accessing Support for Council Tenants
- Housing Options
- Allocations
- Choice Based Lettings
- Private Renting
- Furnished Tenancies
- Downsizing incentives
- Housing Register
- Health & Housing
Call: 01865 249811
Email: housingneeds@oxford.gov.uk
Community Safety Team
- Neighbour Nuisance
- Neighbourhood policing
- Community Wardens
- Oxford Safer Communities Partnership
- Positive Futures
- Anti-Social Behaviour
- CCTV
- Problems in my community
Call: 01865 252969
Email: saferoxford@oxford.gov.uk
Tenant Involvement
- Support the Tenant Scrutiny Panel
- Form part of the Tower Block Project Team
- Carry out housing service consultation
- Set up and support tenants/leaseholder groups
- Support existing Tenants and Residents Associations (TRA’s)
- Support the setup of new Tenants and Residents Association (TRA’s)
- Work with tenants/leaseholders to generate Local Offers
- Manage the Oxford Garden Revival Programme
- Train and run Mystery Shopping initiatives
- Support and run training programme for our involved tenants
Call: 01865 252839
Email: tenantinvolvement@oxford.gov.uk
Communities and Neighbourhoods Team
- Neighbourhood walkabouts
- Regeneration Projects
- Community led planning
- Community Centres & support
- Grant advice & Funding
- Neighbourhood walkabouts
Call: 01865 252791
Email: communities@oxford.gov.uk
Strategy and Enabling Team
- Newsletters
- Leaflets & Handbooks
- Website content
- Surveys and consultations
- Council's Housing and Homelessness Strategies
- Performance management reporting.
- Returning empty homes in the private sector to use
Call: 01865 252641
Email: strategyandenabling@oxford.gov.uk
