Affordable Housing Register

Submitting your application

We now have more ways for you to send your application form and supporting evidence. To do this:

By Email

Please email and attach the PDF application form and any supporting documents. Please note that we can only accept attachments in PDF format. If you have difficulties doing this please consider submitting your application by post or by hand. See below for more details.

By Post

You can post the completed form and photocopies of any supporting documents to:

Housing Needs SA0.
Oxford City Council
PO Box 10

By Hand 

You can post the forms by hand into the post box at the Town Hall. This is situated at the North entrance to the Town Hall before you get to the main entrance if you are walking down St Aldate's from Cornmarket and it is clearly labelled “Town Hall”.


You can drop the forms off to Oxford City Council Customer Services at the Library at Westgate which is open on Monday, Wednesday and Friday from 10am to 3pm.

Important information

When you post your application to us using Royal Mail or by hand - you must not send any original documents as we are unable to return these.

Once we have received your application you will be contacted and given an application reference. Please use this reference in all future correspondence.

What happens after you apply

Once we receive your fully completed general register application form and the supporting documents requested above, we will assess the application and write to you.

  • Remember the application process can take 12 weeks or longer. Even when your application has been processed there are always more people than there are places. Unfortunately, we can’t offer a home to everyone who applies.
  • There are currently 2780 people waiting on the housing register but only 490 properties become vacant each year. Applicants with low need or who require a one bed or family sized property can expect to wait around 10-20 years
  • We follow a legal system that prioritises people by need. Even those assessed with the highest need may wait a very long time. It is unlikely you will be allocated any type of council housing and you will be better off renting privately

Please see our Housing advice pages for general housing advice

If you are homeless or at risk of homelessness, please contact us as soon as possible on 01865 249811.  Further information can be found on our If you are homeless or at risk of becoming homeless page.