Getting advice on housing

We have set up an independent housing advice service in Oxford provided by Shelter.


 Visit the Shelter website

Telephone Service

Call Shelter's housing advice helpline on 0808 800 4444:

  • Monday to Friday, 8am-8pm or Saturdays and Sundays, 8am-5pm.
  • Calls are free from UK landlines and main mobile networks

Drop-in Service

Go to one of Shelter's weekly advice sessions in Oxford city centre:

  • Tuesdays and Thursdays, 9am-5pm, St Aldate's Customer Service Centre, St Aldate's Chambers, 109 St Aldate's, Oxford, OX1 1DS

Remember that we continue to provide our own housing options service at St Aldate's Chambers. To book an appointment please see If you are homeless or at risk of becoming homeless.