We have implemented a Taxi Marshal Scheme at various Taxi ranks in the City Centre. Marshals have proven to be highly effective in other towns and cities in reducing illegal ‘pick ups’, controlling taxi queues, improving the safety of vulnerable persons and dealing with confrontational situations.
Confrontation can occur when Private Hire Drivers operate illegally by
- touting for business (more commonly known as 'plying for hire') stop to pick up fares in 'no stopping areas' causing obstruction or
- operating without a valid licence.
It is the responsibility of the Taxi Marshals to prevent such activity and report offenders so that legal action may be brought against those persons.
Confrontation may also occur when individuals or groups of people behave in an unsociable manner in taxi queues. This type of behaviour has to be defused quickly in order to prevent violence and public disorder. Such disorder in a taxi queue can result in anything from physical assault to a road traffic accident if not controlled.
The Taxi Marshals work closely with us, Thames Valley Police and the City of Oxford Licensed Taxicab Association (COLTA), in order to ensure the efficient running of the operation. They are able to communicate any problems that they witness via the Radio-Link scheme to the CCTV Control Room, as Taxi Marshals are the ‘eyes and ears’ of the Licensing Authority and the Police and can play a vital role in the reduction of crime.
Professional Taxi Marshals are a valuable asset to any town centre operation.