Contacting us for planning advice

We operate a planning duty officer service to give on-the-spot, informal guidance about planning issues. 

The advice is intended to be helpful but it cannot be taken as a formal advice because it is very unlikely that we would have all of the information and time necessary to be in a position to make an informed decision.

The service operates; 

  • Monday to Friday
  • from 10am to 1pm, in 15 minute slots 

What we can help with

Below are a few examples of queries that can be dealt by the duty officer.

  • I would like to know if I need planning permission for an extension to my house.
  • What can I build under permitted development?
  • If I want to convert my garage into another room, do I need permission?
  • I want to add a dormer window (protruding window from roof) to my property, does this need permission?
  • I want to add a velux window (flat window in roof) to my property, does this need permission?
  • I want to convert my roof space, does this need permission?
  • I want to add a porch to my property, does this need permission?
  • I want to change the use of my shop, do I need permission?
  • I want to run a business from my house, do I need permission?
  • I want to rent my house as 'multiple occupation', do I need permission? 

What we can't help with

We have separate processes for these, although our duty office can tell you more about them