Universal Credit

Emergency help while you wait for your first payment

We have set up an emergency fund to support Universal Credit claimants who are waiting for their first payment. This fund may be available if you:

  • live within Oxford City Council boundaries or are one of our tenants
  • have made a claim for Universal Credit and applied for an advance payment
  • are working with an advice service to help manage your money
  • need help because you cannot afford to pay for food, household necessities or utilities before you get your first Universal Credit payment.

The fund is not intended to provide help with housing costs, debts, or to be an alternative to Universal Credit advance payments.

Any assistance under this fund is at our discretion and will not take the form of cash payments.

If you meet these criteria you can refer yourself by contacting the team using the information at the bottom of the page.